Privacy Policy

Introduction

Welcome to the Sydney Picnic Guide Privacy Policy. This document outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services. We respect your privacy and are committed to maintaining the confidentiality of your personal information.

By accessing or using our website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

Information We Collect

We collect various types of information to provide and improve our services to you. This information may include:

Personal Information

• Contact information (name, email address, phone number)
• Account information if you create an account with us
• Information you provide when making inquiries or bookings
• Information you provide when subscribing to our newsletter
• Information you provide when participating in surveys or promotions

Usage Information

• IP address and device information
• Browser type and language preferences
• Operating system
• Pages visited and interactions with our website
• Referring website or application
• Date and time of visits

How We Collect Information

We collect information through the following methods:

Direct Collection

Information you provide to us directly when you:

• Fill out forms on our website
• Create an account
• Subscribe to our newsletter
• Contact us via email, phone, or other communication channels
• Participate in surveys, promotions, or events

Automatic Collection

Information collected automatically through:

• Cookies and similar tracking technologies
• Analytics tools (such as Google Analytics)
• Server logs

Third-Party Sources

We may also collect information from:

• Social media platforms if you interact with our social media accounts
• Third-party service providers
• Publicly available sources

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and improving our services
• Processing bookings and inquiries
• Communicating with you about our services, promotions, and events
• Sending newsletters and marketing communications (if you've opted in)
• Customizing your experience on our website
• Analyzing website usage to improve our content and services
• Protecting our rights, property, or safety, and the rights, property, or safety of others
• Complying with legal obligations

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They are sent to your browser from a website and stored on your device.

Types of cookies we use:

• Essential Cookies: Required for the operation of our website and services.
• Analytical/Performance Cookies: Allow us to recognize and count the number of visitors and see how visitors move around our website when they are using it.
• Functionality Cookies: Used to recognize you when you return to our website, enabling us to personalize our content for you.
• Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Sharing Your Information

We may share your personal information with:

• Service Providers: Third-party companies and individuals that provide services to us (such as payment processing, data analysis, email delivery, hosting services, customer service).
• Business Partners: Trusted companies we work with to provide services or engage in joint marketing efforts.
• Legal Requirements: When required by law or in response to legal process, to protect our rights, or to protect the safety of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as a business asset.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent at any time, where we rely on consent to process your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: